Articles

3 Steps to Accountability

Low accountability breeds a low trust culture that will constantly underperform. The good news is that building accountability is surprisingly simple.

What SMEs need to get right about culture.

In order to understand their true competitive landscape businesses need to think beyond their traditional retail environment. The competition coming from online sales is obvious, but what is less clear, and possibly having a greater impact, is the competition coming from other “experiences.”

Engage your people when it comes to culture

If you want to create a great culture you need to engage your people in conversations about purpose instead. Stop talking about culture and talk about why the company exists and what you want to achieve.

The Ultimate Measure Of Culture Is Business Performance

Nothing stifles a business like bad culture. When you understand that culture has a significant link to business performance you will want to achieve a great culture. Read on for expert tips to fix yours if it happens to be on the nose…

What Retail Needs to Get Right About Culture

Culture is the driving force of the attitudes and behaviours in your business and subsequently the customer experience. Put systems in place that will drive the behaviour you want. Read on to find out how.

Lessons Learned About Culture From VW Dieselgate

Culture is the attitudes and behaviours people adopt to fit in with the expectations of the people around them which are communicated through the behaviour of leaders and peers. Read on to find out what can occur in a corrupt culture.